Terms and Conditions

This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products) listed on our website www.gogorgeous.online (our site) via one of our subscription services (Services). Please read these terms and conditions carefully before subscribing to one of our Services. You should understand that by subscribing to one of our Services, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference.

Please tick the checkbox in the shopping cart to accept these terms and conditions. Please understand that if you refuse to accept these terms and conditions, you will not be able to subscribe to any services on our site.

Information about us

We operate the website www.gogorgeous.online. We are Go Gorgeous Online Ltd, a company registered in England and Wales under company number 10938685 and with our registered office and trading address at 6 Morphou Road, London, NW7 1ED.

Use of our site

You may use the Site only for your own non commercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information and are responsible for the consequences of such communications to the Site. Any other use of the Site requires the prior written consent of Go Gorgeous Online. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of Go Gorgeous Online. You may not modify, publish, transmit, participate in the transfer or sell, create derivative works from, or in any way exploit, any of the content, in whole or in part, found on the Site. We require all Members to agree not to use the Site, and specifically prohibit any use of the Site, for any of the following purposes:

  • Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity 
  • Posting any information which is untrue, inaccurate or not your own or which is defamatory, derogatory, fraudulent, degrading, abusive, hateful, false, misleading, inaccurate, untrue, malicious, offensive, harassing, threatening, racist, obscene, vulgar, indecent, pornographic or of a sexual nature 
  • Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation 
  • Attempting to interfere in any way with the Site’s or Go Gorgeous Online’s network security, or attempting to use the Site’s service to gain unauthorised access to any other computer system 
You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user’s use of the Site, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Site, circumventing security or user authentication measures or attempting to exceed the limited authorisation and access granted to you under these Terms. You may not frame portions of the Site within another web site. You may not resell use of, or access to, the Site to any third party without our prior written consent.
Registrations and passwords
In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorised use under such access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy .
Additional terms and conditions
You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site, including with respect to Privacy Policy , and any future “Additional Terms”, which Additional Terms will be made available to you at the appropriate time and are made part of these Terms by reference. If there is a conflict between these Terms and the Additional Terms, the Additional Terms shall control.
Memberships and subscriptions
The Site is available to registered users who are 18 years and older and who have not been suspended or removed by Go Gorgeous Online for any reason (a “Member or Subscriber”). We reserve the right to revoke your membership and/or subscription for any reason at any time including as a result of a violation of these Term & Conditions or the Privacy Policy , without notice. Where we revoke your membership and/or subscription, this will not affect current orders which we have acknowledged unless we revoke as a result of your breach of these Terms or the Privacy Policy or any other guidelines or rules, in which case we may terminate all existing orders and will not be obliged to make any refund. In event that we revoke your subscription membership, you will be reimbursed any subscription fees on a pro rata basis. Membership is void where prohibited by law.
Orders and contracts
Membership and Box subscriptions may be ordered by clicking on the box or membership you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Subscribe” button on the checkout page. Your order or membership constitutes an offer to Go Gorgeous Online to buy a box subscription or membership access.  All orders are subject to acceptance by Go Gorgeous Online. Go Gorgeous Online is not obliged to accept your order or membership application and may, in its discretion, decline to accept any request. Where Go Gorgeous Online accepts your order, it will confirm such acceptance to you by sending you an email that confirms that the product has been dispatched. By purchasing any of our monthly subscriptions, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive monthly periods, at the original subscription rate. Your credit card will be charged on 1st day of every calendar month.

Any cancellations for any monthly subscriptions must be received before the 20th day of the previous month to prevent the charge for the following next month. You can cancel your monthly subscriptions at any time, to cancel you must sign in to your account & email us at and we will issue this right away. If you cancel, you may use your subscription until the end of the then-current month. Go Gorgeous Online may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method.

Your order will be fulfilled by the delivery date set out in the confirmatory email or, if no delivery date is specified, then within a reasonable time of the date of the order. You recognise, though, that occasionally because of problems sourcing stock from our suppliers or for other reasons beyond our control it is possible that orders may be delivered more than 30 days after the order.

We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law. 

Consumer rights and cancellation

You may cancel your first order of your monthly subscription and receive a refund within 14 days before your order is delivered. If you receive your ProBox Dispatch confirmation email before you decide to cancel, you will no longer be entitled to a refund. In the case that you request a refund within the first 14 days prior to receiving your dispatch email, you will receive a full refund of the price paid for the subscription(s) in accordance with the Go Gorgeous Online refunds policy (see below). Please note ProBox subscriptions cancelled on or after the 20th day of the previous month will receive the following month’s box as your final order.

You can, of course, cancel your subscription at any time, but it is only if you do it within this initial 14 days period after your initial subscription that you will be entitled to a refund (as required by UK legislation known as the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013).

To cancel your subscription(s), you must sign into your account to issue a cancellation and send an email to us at , provide your name, address and order reference.  Go Gorgeous Online’s refunds policy is: if you cancel an order within the 14 days cancellation period (see above), Go Gorgeous Online will refund you as soon as possible and, in any case, within 14 days of the day of our receipt of the returned products or (if earlier) the day you provide evidence of having sent the products back to us.

Go Gorgeous Online’s refunds policy is: if you cancel your initial order within the 14 days cancellation period (see above), Go Gorgeous Online will refund you as soon as possible, provided that it is in correlation with the above terms.

If your box arrives with broken or damaged products, please email hello@gogorgeous.online with images of the damaged products. Once approved,  you will receive an exchange of a like for like product for the damaged items.

Product Information - Limitation on Quantities

Excluding any content which may be submitted by Members from time to time, we strive to ensure that the information on the Site is complete and reliable. Certain information may contain pricing errors, typographical errors and other errors or inaccuracies which we may correct without liability. We also reserve the right to limit quantities purchased by Members and to revise, suspend, or terminate an event or promotion at any time due to inventory, shortages, or user breach (including after an order has been submitted and/or acknowledged). We do not guarantee that all products described on our Site will be available.

Disclaimers

Go Gorgeous Online is not responsible if you cannot access the Site properly or at all because of your ISP connection, the Internet generally or your browser software is inadequate or functioning badly, or if your ISP suspends or terminates their service to you, or because of any other event outside Go Gorgeous Online’s control. If you cannot access the Site properly or at all because any of these reasons, Go Gorgeous Online will not refund any money you have paid or compensate you.

Making the Site enjoyable means Go Gorgeous Online needs to fix bugs, install updates and do general diagnosis and maintenance of the Site. Go Gorgeous Online will try to do scheduled maintenance during what Go Gorgeous Online anticipates will be relatively low levels of online use. Go Gorgeous Online also need to be able to do emergency maintenance and/or suspend access to the servers where, in Go Gorgeous Online reasonable discretion, Go Gorgeous Online sees the need to do that. Go Gorgeous Online will try to have the Site available again as soon as Go Gorgeous Online thinks it is safe to do so. The Site relies in part on software to work. Software has bugs. Whilst Go Gorgeous Online will monitor the Site and try to fix bugs that are made known to us, Go Gorgeous Online cannot guarantee that the Site will be bug-free or will work all the time. It is not a term of these Terms of Use that the Site or any individual feature of the Site will always be available, error free and/or free from viruses. Where the Site contains links to other websites and third party products or services, these links are provided for your information only. Go Gorgeous Online is not responsible for the content of these websites or products or services.

Limitation of liability

Go Gorgeous Online excludes: (a) any responsibility for or liability arising out of any dealings you have with third parties that take place using or facilitated by the Site; and (b) any liability for losses which are not a foreseeable or likely consequence of your use of the Site, or of a breach of these Terms. For example, losses are foreseeable where they could be contemplated by you and Go Gorgeous Online at the start of your membership or subscription.

Go Gorgeous Online will not be liable to you over the entire period of your use of the Site for any loss in excess of (a) the total value of products or subscriptions ordered by you via the Site from time to time and (b) £80, whichever is higher. Notwithstanding this, nothing in these Terms will affect any liability we may have for: (a) death or personal injury arising from our negligence or our liability; (b) fraudulent misrepresentation; © for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 or (d) any other liability that cannot by law be excluded or limited.

Severability

If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms.

Waiver Remedies - Variations, Entire Agreement

The failure of Go Gorgeous Online to partially or fully exercise any rights or the waiver of Go Gorgeous Online of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Go Gorgeous Online or be deemed a waiver by Go Gorgeous Online of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of Go Gorgeous Online under these Terms and any other applicable agreement between you and Go Gorgeous Online shall be cumulative, and the exercise of any such right or remedy shall not limit Go Gorgeous Online’s right to exercise any other right or remedy. These Terms may not be varied except with our express written consent. These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of your use of the Site and any order. We are required by law to advise you that contracts may be concluded in English only and that no public filing requirements apply.

Governing Law

The operation of our site and Contracts for the purchase of Goods through our site are governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Questions

Should you have any questions regarding these Terms, please contact us at